Guides / Messenger

Messaging

Messenger

Facebook’s chat app. Useful for friends and family, and also a place where strangers can send a request.

  • medium risk 6/10
  • Fine for people they know, with message requests checked
  • Reviewed 29 September 2026

What it is

Messenger is the chat app tied to a Facebook account. People use it for texts, photos, calls, and group chats. A child can also get message requests from people who are not friends.

Disappearing messages and view-once photos mean a conversation can vanish. Marketplace chats and group invites are other ways a stranger reaches a child who already has an account.

What to look out for

  • Message requests from people they have not met.
  • View-once photos and disappearing chats.
  • A new friend who wants to leave Messenger for a more private app.
  • Being added to large group chats.
  • A second account that is not the one you helped set up.

Ways to stay safe

These steps are for Messenger. The house rules still apply on every app.

  • Turn on message-request review and keep the account in your name if they are young.
  • Set stories and active status so strangers cannot browse them.
  • Check the request folder with them the first few times, then agree how often you will look.
  • Keep the app-store password if they are not old enough for a Facebook account at all.

In the news

Published reports you can read yourself. A headline is the proof, not a set of instructions, and this page does not repeat graphic detail.

A way to start the conversation

You can say: "A request from a stranger is not a friend. If someone you do not know sends a photo that disappears, you can tell me without getting in trouble. We will look at it together."

Video

Parent briefing

A short video for this guide can be added by an editor. Until then, the written briefing above is the one to use.